Sync.com Cloud Storage – SCAM or LEGIT? – Review June 2018

Sync.com

9.1

Pricing & Plans

9.5/10

Ease of Use

9.0/10

File Syncing

9.5/10

File Sharing

9.0/10

Retrieving Files

9.0/10

Security

9.5/10

Support

8.5/10

Additional Features

8.5/10

Pros

  • Zero-Knowledge platform
  • Not subject to US Patriot Act
  • Locally encrypted files
  • 30-day money back guarantee
  • Easy to use, modern platform
  • Great syncing, sharing options
  • Unlimited bandwidth

Cons

  • No live chat
  • No linux client

Sync.com Review - SCAM or LEGIT

Sync.com Review Summary: Sync is one of the cloud storages you should take into consideration if you're searching for one. It prides itself by it's "Zero-knowledge" easy to use and modern platform. They take good care of your privacy and ensure that your files are saved safely. Apart from that they offer great syncing and sharing options which get even better if you decide to upgrade to the Pro version. Their prices and plans are very competitive, one of the best on the market. The support is also quite good with an excellent FAQ base and quick response team.

It almost feels too good. However, everything has a downside as well. Their mobile application could be improved by a bit and the up/download speeds vary, depending on where you live.

All-in-all Sync.com is a great alternative to Dropbox and a good cloud storage solution.

Read the full Sync.com review down below.


Jump to:

Pricing & Plans
Who is it for ?
Ease of use
File syncing
File sharing
Retrieving files
Security
Online support
Additional features
Conclusion


Pricing & Plans

Sync.com cloud storage has rather special but attractive plans to offer. They don't have the option to pay monthly like many other cloud storages. Instead, you pay your premium membership annually. Having said that, you're given a 30-day money back guarantee to request a refund if you're not satisfied with their service or you just don't need it anymore. When compared to other cloud storages their prices are relatively decent, pretty much the same as what pCloud offers.

The starter plan is free and gives you 5 GB of free cloud storage forever.

Referral program - You can increase your free storage by inviting friends to Sync.com with a referral link. Each time a friend joins you, you and the friend that joined you get an additional 1 GB of free storage.

The limit is 20 referrals per month, although you can apply to increase that to unlimited. Technically you could have a free 100 GB storage if you brought 95 friends.

You can read an extensive review of Sync.com Business here.

Starter 
$0
Per Month
  • 5 GB Secure Storage
  • Free
Pro Personal 
$4.08
Per Month
  • 500 GB Secure Storage
  • Yearly Payment
Pro Personal 
$8
Per Month
  • 2000 GB Secure Storage
  • Yearly Payment

Starter Plan
  • Access to applications
    • Desktop (Windows and Mac)
    • Mobile (Android and iOS)
    • Web access
  • Sharing features
    • Send links to files and folders
    • Password protected links
    • Your colleagues don't need a Sync account to download from your links
  • Collaboration tools
    • Creating shared folders
  • Backup and restore
    • Sync or restore to any computer
    • Real-time backup
    • Selectively sync folders
    • Deleted file recovery (30-day)
    • File version history (30-day)
  • Support
    • Knowledge base

PRO Personal

PRO Personal includes all the Starter features and more:

  • Increased cloud storage to either 500 GB or 2000 GB
  • Advanced sharing
    • Expiry dates, notifications, stats and download limits on the sharing links you create
    • Unlimited bandwidth with no file size limits
    • Allow people to send files to you through Sync.com without having a Sync account
  • Advanced collaboration tools
    • Per user, per folder access controls
    • User permissions such as read-only, read-write, invite, see others
    • Remote wipe
  • Statistics
    • Logs for all user activity, file changes and filters for logs
  • Advanced backup and restore
    • Deleted file recovery (unlimited)
    • File version history (unlimited)
    • Vault (cloud only storage archive)
  • Support
    • Priority email

Who is it for ?

Sync.com cloud storage is suitable for anyone really. It's easy to use, has its modern looks and works as it should. In addition to that your privacy is well protected, and so are your files. You can always stay with the Starter plan for free, but if you want that additional storage and advanced features you'll have to upgrade to a Pro plan. And keep in mind that you take 0 risks when doing that since they offer a 30-day money back guarantee.


Ease of use

First of all, I must say that Sync.com doesn't use the classic interface, the design itself looks more futuristic, but still very simple to use. It's also very responsive to your commands and just runs smoothly in general. Once you get inside you'll need a minute or two to get used to it and see how it works. It certainly has some features that other cloud storages don't, which I will address later on in the review.

Download and upload speeds fluctuate depending on where you live so take into account that the servers are situated in Canada. If you live in Europe, you can expect to have a little slower down/upload speeds, but they're still acceptable to the average user.

Sync.com Review Interface

You can now also use the drag&drop feature with Google Chrome, Firefox or Microsoft Edge. Simply drag the local folder to the browser and it will upload it automatically.

Sync.com Drag and Drop


File syncing

You can install Sync.com cloud application on your Windows or Mac. One feature that a lot of people requested was support for Linux on which I will quote Maxwell from Sync support: "A Linux client is still on our long-term roadmap." The date of arrival of this feature is still unknown to the public.

Once you install the client on your desktop, it creates an imaginary drive to which you can then store your files. Sync-ing speeds are quite fast and shouldn't be an issue. 

Sync.com Sync

Transfer speeds between you and the cloud are limited to 5 MB/s.

You can restrict speeds, bandwidth and decide which folders to sync in the Control Panel, which is always nice if you're doing something else at the same time and don't want Sync to throttle you down.

The files you sync across your devices are also available to you offline.


File sharing

You can share your files via two different methods. Either you create a link which you then send to your colleagues, or you create a shared folder, which is then implemented in your friend's Sync account.

There is no limit to how much bandwidth you and your friends use when using the sharing links which is great.

Sync.com team finally upgraded their sharing feature. You can now download multiple files as a ZIP file and that way skip the long process of clicking the "Download" button for each file separately.

Sync.com Share2

Starter Plan:

  • Send links to files and folders
  • Password protected links
  • Your colleagues don't need a Sync account to download from your links

Pro Personal Plan:

  • Expiry dates, notifications, stats and download limits on the sharing links you create
  • Unlimited bandwidth with no file size limits
  • Allow people to send files to you through Sync.com without having a Sync account

Sync.com Review Sharing feature


Enhanced Privacy Link explained:

You can create links from the website or your desktop application. They also give you the option to create an Enhanced Privacy Link which is best explained by them:

"With enhanced privacy enabled, linked files are only ever decrypted locally, by the web browser – making them zero-knowledge. This feature is fully supported by Chrome (files up to 25GB), Firefox (files up to 500MB in size), Internet Explorer 10+ (files up to 500MB in size) and Microsoft Edge (files up to 500MB in size). This feature is not entirely supported by Safari and some mobile browsers.

While enabling zero-knowledge encryption on links is an excellent way to increase the privacy of a link, it also means that not everybody will be able to open the link. Recipients using Safari or mobile browsers may not be able to open the files contained within a link.

With enhanced privacy disabled, there are no file size limits, and virtually all web browsers (e.g. Safari) are fully supported, however, when the link is viewed by the recipient the data may be streamed through a Sync mem-cache to help with local decryption. Of course, the link is still fully encrypted in transit, and the decrypted link data and encryption keys are never stored by Sync."


Retrieving files

The retrieving feature is quite useful with Sync.com. You can recover your deleted files for 30 days in the Starter Plan. In the Pro Personal plan, your deleted files stay there forever. There is no specific folder where your deleted files are kept; they just become invisible when you delete them. If you want to retrieve a deleted file, you just click on the "Toggle deleted files" button and pick the one you wish to recover.

Sync.com Review Trash feature

The same goes for the file versioning system. Versions of your files are stored for 30 days in the Starter and forever in the Pro Personal Plan.

Sync.com Versioning


Security

Sync.com uses "Zero Knowledge" platform which guarantees your privacy by encrypting and decrypting your data client-side. Moreover, the encryption keys that are used to encrypt your files aren't in the hands of Sync.com, but only you. Even the password to your account is unknown to them.

The servers are located in Canada - Toronto and Ontario.

For the tech savvies: Sync.com uses 2048 bit RSA, 256 bit AES, SSL and TLS encryption.

HIPAA Compliance:

Sync.com is also HIPAA compliant which means it's suitable for companies and firms that are dealing with sensitive patient information. Every institution that is dealing with such information must be part of a network or cloud that is HIPAA compliant.

Additional security:

To make your account even more secure, you can enable Password Hints, Two-Factor Authentication, Automatic Logout. In addition to that, your password can't be recovered by anyone, not even yourself. This can be bypassed by enabling Password Recovery in the settings before you lose it, or by changing your password in the desktop application.

Subpoena:

If Sync.com receives a subpoena, demanding the data stored on the server the following will happen: The content of the files that you store on our service is encrypted, and only you can decrypt it. Thus they will not be able to decrypt your data. If they're demanded to disclose your personal information such as your name, e-mail and mailing address they will do so. They will also do anything in their power, within legal boundaries, to inform you that your personal information has been disclosed.


Online support

Let me start off by saying that Sync.com has one of the best FAQ bases I have seen in a while. It's not about the quantity, it's more about the quality. All of the answers posted there are relevant and I couldn't help myself, but to praise that. I found the answers to nearly all of the questions I had and I think that's a great feature to have.

Sync, on the other hand, doesn't offer any live support, live chat or the ability to call them. The only way to get in contact with the support is through the mailing service. With that being said they do promise to answer to all of the emails as quickly as possible, giving an advantage to Pro and Business users. They responded to my inquiry the next working day.

Sync.com review support


Additional features


Vault

Vault is a part of your storage that you don't want to be synced across all your computers. Let us say, for example, you don't want something stored on your computer so that it doesn't take space, but you don't use it daily or even weekly. You just want those files to stay on the cloud, accessible everywhere, and yet invisible. Vault is a part of your storage that doesn't get synced across your devices and can only be accessed through your website or mobile application.

You could say: "Why not just disable syncing on one of the folders and that way make the same thing?" Well, I just think this makes it more organised and neat. A nice feature to have.


Mobile Application

You can install their Sync.com mobile app on Android and iOS systems.

I've tested the app myself for quite some time, but couldn't run into any major bugs. They have also recently upgraded their application with the much-needed features. You can now access your files directly in the application, share them through advanced links, access the vault and enable automatic camera upload for photos and videos. Setting files for offline use is also an option.

You can also play music, view images, videos and documents directly in the application. All-in-all they've done a very good job with the application.

Sync.com App 1
Sync.com App 2
Sync.com App 3

Conclusion

"Zero-knowledge" easy to use modern platform, good syncing, sharing options and competitive prices make this cloud storage one of the better solutions out there. I am a huge fan of the zero-knowledge principle and this is one of the biggest things with this cloud storage. Security and privacy are important and Sync.com is very good with that. They have also recently upgraded their mobile apps and added even more features since I've made this review. The review is up to date, I am just trying to point out that they're actively working on improving their service which is always a good sign.

Anyways, I would definitely recommend this cloud storage to anyone out there. Give it a try for free and if needed upgrade later on. Have a good day!




Hopefully, we've gone through everything that you wanted to know about this cloud storage within this Sync.com review. If you have any more questions, feel free to ask in the comments section down below and I'll answer shortly!

Dejan Miladinović

Hey there! I am the founder of cloudstorageinfo.org. My website is dedicated to people that are interested in cloud services and anything related to them. Hopefully, you found the post written above useful and intuitive. I would be happy to discuss it more in the comments section. If you have any questions ask them down below and I'll answer them shortly.

47 thoughts on “Sync.com Cloud Storage – SCAM or LEGIT? – Review June 2018

  • May 31, 2018 at 13:10
    Permalink

    Do you consider the fact of Canada be a member of “Five Eyes” as a problem? Should we find a cloud storage service outside that?

    Reply
    • June 6, 2018 at 18:51
      Permalink

      Hello,
      It’s definitely something to take into consideration. Although I wouldn’t mind that too much, I believe it’s more important you take into account the laws of the specific country and the policy of the cloud storage. Sync.com is not subject to the US Patriot Act and is based on a zero-knowledge principle which means that even if they wanted to retrieve some data from you, they wouldn’t be able to.
      Dejan

      Reply
  • May 30, 2018 at 23:49
    Permalink

    Hi Dejan,

    Boy am I happy to have found this! I used drop box very recently because I was sent something through it. I had to register an account and could only do it on my phone! I’m not super tech savvy but for some reason it didn’t allow me to install it on my Chrome Book. Anyway, I found it not so easy to use and I didn’t like it at all. I have been paying for extra iCloud storage but sync sounds suburb and even better when I read that it works with Chrome. My laptop is already saying that I have an issue with space so I’m definitely going to look at using this and I like the sound of the Vault facilities as well. Thanks for sharing, hopefully I will find this as easy to use as you suggest 🙂

    Reply
    • June 6, 2018 at 17:16
      Permalink

      Hey Sandra,

      If you haven’t switched already you can use Dropbox online directly in the web browser. You don’t have to install it but it certainly proves much more useful if you do. Sync.com does prove to be a better security option though so if you go with it you won’t regret it.

      Dejan

      Reply
  • May 25, 2018 at 22:04
    Permalink

    That’s a pretty good referral plan, I must say! And even if I were to become a paying member, it is very affordable! I have a side hustle at home and it requires for me to write articles. I can save them on my laptop but then, it is wise to back up my information, just in case something happens to my computer. Sync sounds like a good alternative to Dropbox too. I will surely look into this. Thanks!

    Reply
    • June 6, 2018 at 16:38
      Permalink

      Hey,

      That’s true ye. It’s not that costly if you ever need to upgrade and the security & privacy is there. Definitely, something to check out. Let me know if you need help!

      Dejan

      Reply
  • May 14, 2018 at 17:03
    Permalink

    Hi Dejan,

    Thanks for the great review. I have a couple of questions about the integration. There is a Sync folder that is created on the main Windows explorer location. As I am running multiple HDDs and accessing data across all of them, is there a way to selectively sync to specific folders, eg a working document folder on drive x, a working folder on drive y etc, or would I need to set up the folders I want to sync to all the time to have them within the Sync folder in explorer? Also, is there a system on top of this that lets you have the folders within Sync (online) and show within the folder structure but isn’t stored locally, similar to Google Drive? For instance, if all the folders need to be within the Sync folder but you are running a small capacity hdd (main OS drive) with all your working files on larger internal/external drives you would soon be out of space on your main (C) drive.

    These are my only concerns before going for a paid option and I am not that experienced other than with Google Drive which we use at work. Mainly looking at Sync because of the privacy. Thanks again

    Reply
    • May 25, 2018 at 00:28
      Permalink

      Hello Michael,
      Sorry for the late reply!
      Sync.com doesn’t offer selective sync meaning that it creates a single folder in a location on your computer that you select to which you then copy all the documents you wish to work on with different devices. pCloud does offer that function though. The same goes for the second thing you mentioned, it will take up your space on the computer. pCloud on the other hand won’t, similar to Google Drive.
      Dejan

      Reply
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    • March 15, 2018 at 18:52
      Permalink

      Hello,
      I am glad you’re finding the articles useful! Do you have any feedback/ideas or would like to know more about any topic?

      Dejan

      Reply
  • January 25, 2018 at 20:58
    Permalink

    I just stumble into sync.com yesterday. I have been looking for cloud-based storage for my business and it seem to have same feature as Dropbox, however it does not say unlimited storage like Dropbox. I am concern with storage limitation. I also just found out about google Team Drive, I really like the idea of team drive as the team owns the file not as individual and I am wondering if this feature is available.

    Reply
    • January 25, 2018 at 21:49
      Permalink

      Hello Faith,

      I’ve made a review on the business side of Sync.com so I would suggest you check that out. But to answer your question, yes – Dropbox provides as much storage as needed for 15€/user/month (minimum 3 users) while Sync.com offers 10TB/user/month for $15. I do believe that Sync.com has a certain appeal though, due to the security&privacy measures they take in order to protect your files. Regardless of which business cloud storage you go with, your main account will be the administrator in your team and you will be able to control and see the files of everybody. You’ll also be able to assign your employees to teams within your cloud where they will be able to share files between each other with no problem. This is not a specific feature for Google Team Drive. Most if not all business cloud storages offer this as this is basically the fundamental feature that gives you an advantage over your competition. Fast collaboration between your co-workers.
      Let me know if you run into any more questions.
      Dejan

      Reply
  • December 7, 2017 at 03:58
    Permalink

    Cloud storages are life savers. I’ve never heard of Sync until this post. It is encouraging that the mobile app is compatible with Android and IOS platforms. I have both so the option to use either device makes it convenient for me to upload or download my files.

    Privacy is also very important with all the hacking going on. I’m just not sure how I feel about paying for storage. What I would like is more clarity about on how SYNC differs from Google Drive or Apple iCloud?

    Reply
    • December 7, 2017 at 23:26
      Permalink

      Hello Jamie,

      I would invite you to read the reviews on Google Drive and iCloud. The main thing with Google Drive is the deep integration with all the Google services such as gmail, Google Docs, etc. It’s extremely useful from that side. Sync however offers local encryption and the “zero-knowledge” principle that can’t be matched by Google Drive or iCloud. I don’t really recommend the usage of iCloud despite having an iPhone myself. It’s just a very limited cloud storage and if you check my review on it you’ll see why.

      Dejan

      Reply
  • October 25, 2017 at 15:48
    Permalink

    I’m pretty new to storing data that’s used frequently and important in the cloud. Exploring the idea of using sync.com. Do you know if Carbon Copy Cloner or Time Machine can include my Sync.com folder when performing a local HD backup? To pull my sync.com data from the cloud to my local HDD backup?

    Thanks!

    Reply
    • October 25, 2017 at 16:38
      Permalink

      Hello Aaron,
      I haven’t personally tried it but I don’t see why you wouldn’t be able to do that. Once you install the Sync.com application it basically creates an imaginary drive that should look no different than other hard drives within your computer to Carbon Copy Cloner or any other backup service. Let me know how it goes and feel free to ask any other questions.
      Dejan

      Reply
  • October 14, 2017 at 03:57
    Permalink

    Hi Dejan,

    Thank to very much for the very comprehensive review. I am seriously contemplating subscribing to Sync, having had a look at a lot of other options including Dropbox, Google Drive, Amazon Drive, One Drive etc.

    One area I couldn’t find information was, if there is a data loss in my Desktop (e.g. hard drive failure), will I lose access to the Sync files. This could happen if the encryption key is stored locally. Can you elaborate on this please.

    Reply
    • October 14, 2017 at 09:34
      Permalink

      Hello Sam,
      I am really glad that you found the review comprehensive. So, to your question: It really depends on your setup. I’ll presume that you have your operating system installed on the same hard drive as where you store your other data. In that case, you won’t even be able to lunch up your computer properly since your operating system(For example Windows) won’t even load from the hard drive. But do not worry, you can still access your files from ANY device. All you have to do is log in from another device (Another computer or mobile) and you’ll be able to access all of your files. Encryption keys are stored with you and your account, not the device itself. Again, the Sync.com administrators don’t have any access to those, because of the way the whole system is built.
      Hopefully, that answers your question and let me know if you have any more 🙂
      Dejan

      Reply
  • September 12, 2017 at 17:16
    Permalink

    Files are NOT stored in Canada, check the DNS info on their servers, they use AWS (Amazon Web Services),
    don’t believe me, check it out for yourself, nslookup the name of the server you connect to,
    whois on the IP address, it’s AWS.
    read for yourself.

    Reply
    • September 12, 2017 at 18:04
      Permalink

      Hello there,
      What you said obviously surprised me so I decided to contact Jason from Sync.com. Here’s the answer in his own words:

      All files data is stored at our Toronto ON, and Scarborough ON Canada data centre locations.

      Why do you AWS in the DNS?

      We use Amazon AWS to improve network speed and reliability of our Marketing website and web panel user interface. So our marketing website and some web panel components may be proxied through AWS for faster performance, however, the physical location and physical hardware is always in Canada. All Sync apps, including teh web panel, connect directly to our Toronto ON data centre when transferring file data.

      File data is never stored outside of Canada. We mean it when we say all data is stored in Canada. We’re 100% Canadian.

      Hopefully, that clears up a few things.

      Dejan

      Reply
  • August 25, 2017 at 07:25
    Permalink

    There is a 20 user referral limit which you have now reached.

    Reply
  • August 20, 2017 at 12:28
    Permalink

    Thank you, Dejan for sharing this review on Sync. This seems to be a very effective option for various businesses having their team spread out geographically across different countries and time zones.

    I have been using Dropbox all this while, however, going by your review, I guess Sync is a better alternative. The 30-day money back guarantee is an added advantage to be considered.

    Reply
    • August 21, 2017 at 11:23
      Permalink

      Hello Carthik,

      The main advantage Sync.com has over Dropbox is the security and privacy of your files. As mentioned above, it uses the zero-knowledge system and client-side encryption – Which are both missing with Dropbox.

      And as you mentioned, you can always try them out, perhaps give their advanced plan a go and if they’re not suitable for you, just request a refund.

      Dejan

      Reply
  • August 19, 2017 at 03:15
    Permalink

    Hi there,
    I have been using sugarsync across mac laptops & windows desktops for ~5 years, paid subscription for 250GB. Sugarsync continually frustrates me as it crashes, simply stops working needing restart, and if you replace a laptop, getting the new copy of 250GB in sync is painful.. This laptop replacement has been so bad I am looking for an alternative – thus I found your review.
    Questions;
    – can I choose any folder tree to put up on sync.com?
    – is it as simple as sugarsync (if it worked) to say copy that cloud folder tree down to a new machine?
    – can I see what its doing? ie see its file queue?

    Dave

    Reply
    • August 19, 2017 at 23:19
      Permalink

      Hello Dave,
      Here are the answers to your questions:
      – Of course. Once you install the Sync.com Drive on your laptop you can upload any folder tree to it and then it will get synced across all your devices. When uploading through the web, you can only upload separate files, not entire folder trees. But as I said previously, you can resolve that by just uploading to your imaginary drive that is created by the Sync.com application.
      – Yeah, as I’ve explained – just copy the folder tree to your imaginary drive and it will get synced across all your devices.
      – You can see the file queue when files are being uploaded. There’s also an “events” section that keeps logs of all the changes of your files and your account.
      Let me know if you have any more questions!
      Dejan

      Reply
  • August 8, 2017 at 22:11
    Permalink

    Hi, Am considering this storage solution for my boss. I see though that it doesn’t have the office integration which is my only hesitation so far for recommending this to her. We are mac users but have office for mac. What are your thoughts on that? Also making sure we can choose sub-folders for syncing as with dropbox? Do you know if it can back up another online back-up? Say if you wanted to move files from Dropbox to Sync or LiveDrive to Sync?
    Thanks for a great article and addressing peoples concerns/questions.
    Georgie

    Reply
    • August 15, 2017 at 18:24
      Permalink

      Hello Georgie,
      Sorry for the late response.
      Regarding the office integration – Dropbox, for example, offers that directly in the browser. I am part of many cloud storages, including Dropbox. Even though they offer office integration I don’t really use it. I always access and edit the word and excel documents directly on the imaginary drive provided by Dropbox directly on my computer which is then synced across all my devices. I don’t put much on office integration because I personally don’t find it that useful. I don’t know exactly if Sync.com
      If I understood you correctly you are searching for a business cloud storage rather than a personal one? Even if that’s not the case, I think pCloud would be more suitable for your boss. You can backup another online cloud storage easily and you can also choose sub folders for syncing.
      Let me know if you have any more questions!
      Dejan

      Reply
  • May 8, 2017 at 18:46
    Permalink

    I must admit, the pro personal plan is sounding more inviting to me. For one reason only-that is my deleted files are still present even though I do not need them.

    I had a bad experience recently whereby I lost a very important folder in my storage. I guess I may have deleted by mistake. Ever since I am 100 times more careful of my files and folders.

    With Sync.com having this awesome feature, I think I would have peace of mind.

    Just signed up with them right now.

    Thanks for the help

    Regards

    Roopesh

    Reply
    • May 8, 2017 at 20:00
      Permalink

      Hello Roopesh,

      I am glad you found the cloud storage suitable to your needs. File retrieving is definitely one of the more important aspects of every cloud storage. If you need any help or if you run into any problems feel free to contact me here or through my email and I’ll be happy to help you out.

      Thanks for stopping by.

      Dejan

      Reply
  • March 16, 2017 at 20:37
    Permalink

    On the outside the UI and price are great, but there is a reason why it’s cheaper than most cloud storage providers. I needed to send a large amount of data (60gb) to a client and quickly found out that Sync doesn’t allow users to send entire folders of files, only individual files. That was strike 1. My solution was to wrap the data into a zip file, upload it and send the data that way – I had a few problems with that. I contacted support on a Friday and received a reply Monday afternoon, so their turnaround time is pretty bad in my opinion. That was strike 2. I finally got the file up on the cloud using their desktop app and then sent the data to the client. It worked fine from that point forward but I had a few problems along the way.

    Reply
    • March 16, 2017 at 21:00
      Permalink

      Hello Nick,
      I am glad you took the time and shared us your opinion. I have a few remarks, though.
      You can upload entire folders to Sync by just dragging them into the virtual drive created by their application. You don’t have to go directly to the website to do that.
      Regarding the support, I agree that it should be less than 3 days, and on the other hand, it was a weekend so I wouldn’t know how they operate during non-working days. I’ll look into that.
      May I suggest you take a look at our Top Cloud Storage Providers list and see if you can find anything suitable for you. Hopefully that helps and thanks for stopping by!
      Dejan

      Reply
      • March 20, 2017 at 16:52
        Permalink

        Hi Dejan,

        Thank you for taking the time to reply to my comment. However, I also have a few remarks of my own.

        The problem with relying on Sync’s desktop app is that I can’t share entire folders or large files with others unless they have the app and virtual drive installed on their machine. I need a service that allows me to conveniently send large files to my customers hassle free. I cannot reasonably expect clients to install additional software on their machines and then rely on Sync to make sure that the software works on their end. For a paying customer, email support should be 7 days a week with a maximum 12 hour turn around time. For most businesses there is no such thing as “non-working days”, especially in the tech sector. With all the great and affordable customer support automation available, such as helpscout, there is no excuse for such a slow turnaround time.

        I will take a look at the link you provided. Thank you for your help.

        Reply
        • March 20, 2017 at 22:09
          Permalink

          Hello again Nick,
          You can share entire folders with others and they don’t need an account or the application installed. I personally have tried this right now on the Sync Pro and Sync Business accounts.
          In your case, I would just use the application to upload the folder and then create a share link in the browser. I am not sure if you haven’t seen this or what it was that you weren’t able to share an entire folder. Here’s the screenshot that I took of how the sharing link of a folder looks like and how they can download without having an account with Sync. I can see a problem rising up in case the folder has a lot of files. That would mean that the person on the other side has to manually click to download each file. Maybe this is what you were thinking about.
          Regarding the support, I agree. With payable plans, it is expected to have at least all 7 days support if not even 24/7.
          Let me know if you need assistance with anything!
          Dejan

          Reply
  • January 21, 2017 at 02:08
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    I used to use one something like that called mypcbackup. I understand the benefits with product with the cloud storage, sinking and security as added protection but for such a jump in price from 0 to $50 is quite a jump. It seems like this would be much more useful for people with lots of sensitive information.

    Reply
  • January 19, 2017 at 19:44
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    Very interesting review.

    Sometimes I get stuck only thinking that Dropbox exists. Honestly, only recently did I remember I had MediaFire, have you checked that out?

    Anyways, it’s good to see this one, especially the starter membership at 5GB. When you refer a friend, is it unlimited the amount of times that you can gain an extra 1 GB!?

    I mean, I don’t see anyone needing more than 2 – 50GB unless you are a business.

    Thanks for the article by the way!

    Reply
    • January 19, 2017 at 22:49
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      Hello Nico,

      Yes I’ve checked out MediaFire and here‘s the review if you’re interested. I wasn’t that excited upon it, especially because it doesn’t offer a desktop version.

      Regarding the limit on the referrals, I have searched through their forums and their FAQ and found nothing. I also contacted them regarding that and a few other things and they still haven’t responded, which is a bit disappointing. And I do believe there’s a limit otherwise people would abuse the system.

      I for example need about 550 GB just for my photo and video collection, so it is needed hehe.

      I’ll try to find the exact limit on those referrals. Thanks for stopping by.

      Dejan

      Reply
    • January 27, 2017 at 19:07
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      Hello Nico,
      I’ve contacted them and I’ll quote their response regarding the referral program:
      With our 1 GB free rewards program the limit is 20 referrals per month, although you can apply for unlimited on that one as well, so technically no limits as well.
      Hopefully that answers your question.
      Dejan

      Reply
  • January 18, 2017 at 01:11
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    This was a great review on Sync Cloud Storage. I have been reading about Cloud Storage lately, and my first question is how do I know what size I need? Do I just start out with the free and then determine what I need? That way I can see how much I need. Can I store my iPhone information on there as well?

    Reply
    • January 18, 2017 at 19:27
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      Hello there,

      The first question you want to ask yourself is, what am I going to use the cloud storage for? If you’re like me and you need a safe place to store your whole photo collection, then you should get the amount of storage that suits that. If you just need it for a few files then the free version might satisfy you. And yes, that’s what I would recommend to you. Start with a free version, see if you like the cloud service and upgrade later on if you require more space.

      You can store information from your mobile through their application. It’s fairly easy to do so.

      Hopefully that answers your question.

      Dejan

      Reply
  • January 16, 2017 at 20:56
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    Sync looks interestin 5GB free space and 4,1$ for 500 GB in my opinion it is a good deal. However in my opinion it is the solution suitable for the small and medium companies and for that the price is very low. Do you know if there is any special offer for families? I would really consider that

    Reply
    • January 16, 2017 at 22:42
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      Hello Rafa,

      They do have a business plan available to companies, which is suitable for multiple users and teams.It costs $5 per user/month and is billed annually. You receive 1 TB of storage per user. If you would like to know more about it just go to this link. Hopefully I helped you out.

      Dejan

      Reply
  • January 15, 2017 at 19:56
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    Dejan,

    Sync has a whole lot of perks! Sync has so many privacy tools that it is quite certain no one will be able to breach it. With one of these privacy perks being the subpoena, you stated that what one has downloaded is encrypted and no one other than yourself can decrypt it. Good stuff.

    With the Mobile apps, this makes their product suitable for many users. Many are always on the go, which makes their mobile devices the way to quickly access their information.

    You have stated many other perks of Sync, but I just wanted to state the ones I really like.

    Thanks for providing the info!

    Reply
    • January 15, 2017 at 20:47
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      Hello Roman!

      I am glad I was able to help you. If you have any questions just shoot!

      Dejan

      Reply
  • January 14, 2017 at 19:16
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    I’m glad I stumbled upon this article. I find it difficult to use a cloud system since I don’t exclusively have one brand of device, so finding one that can work across multiple platforms is key in my situation.
    To put it in perspective: I make use of Windows store, Apple app store and Google play to get my apps. (lol)
    Will this system work for me?

    Reply
    • January 14, 2017 at 19:40
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      Hello Ryan,

      Well, if I understand you correctly you wish to use this on multiple platforms and as you described it – Android, iOS and Windows. Syn.com offers support for all of these platforms so you should be fine using it. Hope that answers your question!

      Dejan

      Reply
  • January 13, 2017 at 18:34
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    Sync .com looks like it rates pretty well. I’m not concerned about the download speeds because I am inside the US. I like the Zero-Knowledge platform with this service. i think it is definitely a service worth exploring further especially if an easy platform is something a user would be looking from a cloud service. Do you feel this is a service you would personally explore or would you go with another service you’ve reviewed?

    Reply
    • January 13, 2017 at 18:47
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      Hello Robert,

      The “Zero-Knowledge” platform is definitely an advantage with this cloud storage. I would personally either go with this or pCloud. They are both one of the best cloud storages available on the market, taking pride in offering you complete privacy and best security options for your files. Plus the upgrade plans aren’t expensive.

      Thanks for stopping by.

      Dejan

      Reply

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