Pricing & Plans9.5/10
- Zero-Knowledge encryption
- Not subject to US Patriot Act
- 30-day money back guarantee
- Unlimited file sizes
- Unlimited bandwidth
- Great sharing features
- HIPAA compliant
- Advanced admin tools
- Live support only for Enterprise level accounts
- No Linux client
Sync.com Business Review
Sync.com Business Review: Sync.com is an online cloud service from Canada. The great advantage of owning a Sync.com Business account is the security and privacy that comes with it. The whole system is based on a “Zero-knowledge” encryption. They are also not subject to the US Patriot Act. All your files are safe and available only to you. Sync.com is also suitable for healthcare and accounting firms since it’s HIPAA, GDPR and PIPEDA compliant.
Sync.com is a great solution for smaller and medium-sized enterprises. Studies have shown that by moving to a public cloud, companies saved money since they didn’t have to maintain the private cloud on their premises. If you don’t have a cloud yet, it will also increase the effectiveness and organisation of your teams and employees within your company. You can read more about the advantages of owning a cloud for your business here.
Read the full Sync.com business review down below.
Sync.com has three business plans for you to choose between. They’re also very affordable when compared with other cloud storages that offer business plans. You get a 30-day money-back guarantee which is great for testing all their premium features.
All pricing plans must be paid annually and not monthly.
|Plan||Pro Teams Standard||Pro Teams Plus||Pro Teams Advanced|
|Storage||1 TB / user||4 TB / user||10 TB / user|
|Users||2 – 100||2 – 100||2 – 1000|
|Share transfer limits||Unlimited||Unlimited||Unlimited|
|File versions & recovery||365 days||365 days||365 days|
|Administrator tools for teams||Yes||Yes||Yes|
|Priority email support||Yes||Yes||Yes|
You can preview Office and PDF documents on the website in all the business plans but you can’t edit them directly from there. You’ll just have to do it the standard way, which is more productive anyways. By installing the Sync application, you’ll receive a virtual drive that is synced with your account. The virtual drive is just like any other hard drive on your computer, meaning you can edit your files there. When you’re done editing you just save the file, and your colleague can continue working on it since you shared the folder with him.
When compared to other cloud storages that offer business accounts, Sync.com doesn’t allow you to specifically create teams and assign leaders. Instead, you can use the folder system to create sections within your business. If you, for example, wanted to create two separate teams that would each have separate storage you could just create two folders and share them with the employees of each team. Then you could give additional permissions to the team leader to manage the folder and invite new people if necessary.
In essence, you can share the files between your employees by creating shared folders or download links.
There’s no monthly bandwidth limit when using the download links, so you don’t have to worry about that. You can assign different settings to the download links:
- Password protection
- Expiry links
- Download limits
- Email notifications when there’s activity on the link
There are also no limits for business users in regards to how many links or shared folders you can create.
As an owner of a business account, you’ll have the highest access and will be able to control everything that’s happening in the cloud within your company. All in all, Sync.com provides very useful tools for smaller businesses and enterprises. It lacks more complex permissions system that would be needed for larger corporations. As long as you stay under 100 people, you will feel no shortage of admin tools.
The billing is also all managed from the administrator account (your employees have nothing to do with it).
Managing multiple employees
Under the “Users” tab you’ll be able to see any manage all of the accounts connected with your main administrator account.
Sync.com allows you to easily set up accounts for your employees. You can either create a new Sync user or add existing users if your employees already own a Sync account.
By creating a user or adding one under your main account you will gain full control over their account. You’ll then be able to manage their passwords and maintain ownership of all user accounts which comes in very useful if a person resigns or gets fired. All the data remains with you.
Per-user file permissions
You’ll be able to assign different permissions to your employees to individual folders and files. That way you’ll be able to create groups of people with access to individual folders which will, in turn, increase security and organisation in your company.
Per-user remote wipe
At any time you’ll be able to delete any files and folders from a user’s computer or device. That comes extremely handy when working with freelancers for example. You allow them access to the files and once they’re done with working a remote wipe cleans up all of the data saved on their computer.
You’ll also be able to destroy an account if a person leaves your company.
File audit logs
Everything that happens in the cloud is under your supervision. All events such as logins from new devices, new uploads, new folders, new shares and so on are recorded in the “Events” tab. You can also filter the events by folder and date.
You can install Sync application on Windows or Mac. Unfortunately, there’s no Linux client, which is on their long-term roadmap. The mobile app is available for Android and iOS systems. You will get a virtual drive when you install the application which works just like any other drive in your computer. You drag folders or files in and out, and they will get synced across all your devices. Syncing speeds are quite fast. Your colleagues will be able to continue where you left off in a matter of seconds.
Sync.com also supports selective sync which enables you to select specific folders and keep them only in the cloud (not have them synced to your device as well).
File Size Limit
The size of files that you have on your cloud isn’t limited.
File Versioning & Recovery
Every file that gets updated or removed from the cloud will be saved for 365 days with all the business plans. That means you’ll be able to access all the versions of previous documents and also retrieve them from the trash bin. This is a crucial feature, especially for business owners. There’s always a chance that files get accidentally overwritten or removed which usually results in a headache or something worse.
To keep your files safe and secure Sync utilises zero-knowledge encryption on all files and file metadata. “Zero-knowledge” means they can’t access or provide access to the encrypted data stored on their servers because only you have access to the encryption keys. That’s also called client-side encryption.
Sync.com also doesn’t know or have access to your password. A password can only be recovered once you have already installed their application on your device or if you’ve enabled password recovery prior to losing it.
You can also create password hints, enable two-factor authentication or automatic log out.
Their servers are located in Canada – Toronto and Ontario. For the tech-savvies: Sync.com uses 2048 bit RSA, 256 bit AES, SSL and TLS encryption.
If Sync receives a subpoena, demanding the data stored on the server the following will happen: The content of the files that you store on our service is encrypted, and only you can decrypt it. Thus they will not be able to decrypt your data. If they’re demanded to disclose your personal information such as your name, e-mail and mailing address they will do so. They will also do anything in their power, within legal boundaries, to inform you that your personal information has been disclosed.
HIPAA compliant cloud storage
Sync.com is HIPAA compliant which wasn’t that hard to achieve since they offer the “Zero-knowledge” privacy and client-side encryption. If you’re a healthcare company, you are necessary to guard your client’s delicate information with the highest security. HIPAA compliance is given to any cloud service that fulfils the requirements that are necessary for the information to be kept safely. If you’re a healthcare company, you’ll need to sign a BBA (Bussiness associate agreement) which you can find here.
Sync.com offers an extensive FAQ base for the general public. If you’ll go for their business plan, you’re given priority support through e-mail which means they’ll answer the same day. They also guarantee a 99.9% uptime SLA (Service level agreement).
Sync.com is absolutely a great choice for smaller and medium enterprises. It offers affordable plans with great security and privacy system in place. The sole purpose of moving your company files to the cloud is to increase the effectiveness of your team and lower the costs of maintaining a private cloud within your building. Sync.com certainly does that.
I do believe that this is a cloud service that provides one of the best sharing tools. You’ll also be able to stay on top of your employees with the admin tools that you have at your disposal.
Hopefully, we’ve gone through everything that you wanted to know about Sync.com within this Sync.com Business review. If you have any unanswered questions feel free to ask them in the comments section down below and I’ll answer them shortly!