Sync.com Business Review

Sync.com

1TB/user $5.00/month/user
9

Pricing & Plans

9.5/10

Collaboration

8.5/10

Admin Tools

8.5/10

Storage Features

9.0/10

Security

10.0/10

Support

8.5/10

Pros

  • Zero-Knowledge encryption
  • Not subject to US Patriot Act
  • 30-day money back guarantee
  • Unlimited file sizes
  • Unlimited bandwidth
  • Great sharing features
  • HIPAA compliant
  • Advanced admin tools

Cons

  • Live support only for Enterprise level accounts
  • No Linux client

Sync.com Business Review

Sync.com Business Review: Sync.com is an online cloud service from Canada. The great advantage of owning a Sync.com Business account is the security and privacy that comes with it. The whole system is based on a “Zero-knowledge” encryption. They are also not subject to the US Patriot Act. All your files are safe and available only to you. Sync.com is also suitable for healthcare and accounting firms since it’s HIPAA, GDPR and PIPEDA compliant.

Sync.com is a great solution for smaller and medium-sized enterprises. Studies have shown that by moving to a public cloud, companies saved money since they didn’t have to maintain the private cloud on their premises. If you don’t have a cloud yet, it will also increase the effectiveness and organisation of your teams and employees within your company. You can read more about the advantages of owning a cloud for your business here.

Read the full Sync.com business review down below.


Jump to:

Pricing & Plans
Collaboration
Admin Tools
Storage Features
Security
Support
Conclusion


Pricing & Plans

Sync.com has three business plans for you to choose between. They’re also very affordable when compared with other cloud storages that offer business plans. You get a 30-day money-back guarantee which is great for testing all their premium features.

Check the Sync.com review for personal users to find a detailed explanation of all features.


Pro Teams Standard
Per User, Per Month
$5
2 to 100 users
1 TB Per User
Get Pro Teams Standard
Pro Teams Plus
Per User, Per Month
$8
2 to 100 users
4 TB Per User
Get Pro Teams Plus
Pro Teams Advanced
Per User, Per Month
$15
2 to 1000 users
10 TB Per User
Get Pro Teams Advanced

All pricing plans must be paid annually and not monthly.


PlanPro Teams StandardPro Teams PlusPro Teams Advanced
Storage1 TB / user4 TB / user10 TB / user
Users2 – 1002 – 1002 – 1000
Share transfer limitsUnlimitedUnlimitedUnlimited
HIPAA complianceYesYesYes
File versions & recovery365 days365 days365 days
Administrator tools for teamsYesYesYes
Priority email supportYesYesYes

Collaboration


Live Editing

You can preview Office and PDF documents on the website in all the business plans but you can’t edit them directly from there. You’ll just have to do it the standard way, which is more productive anyways. By installing the Sync application, you’ll receive a virtual drive that is synced with your account. The virtual drive is just like any other hard drive on your computer, meaning you can edit your files there. When you’re done editing you just save the file, and your colleague can continue working on it since you shared the folder with him.


File Sharing

When compared to other cloud storages that offer business accounts, Sync.com doesn’t allow you to specifically create teams and assign leaders. Instead, you can use the folder system to create sections within your business. If you, for example, wanted to create two separate teams that would each have separate storage you could just create two folders and share them with the employees of each team. Then you could give additional permissions to the team leader to manage the folder and invite new people if necessary.

In essence, you can share the files between your employees by creating shared folders or download links.

Sync.com Business Review Shared Folder

There’s no monthly bandwidth limit when using the download links, so you don’t have to worry about that. You can assign different settings to the download links:

  • Password protection
  • Expiry links
  • Download limits
  • Email notifications when there’s activity on the link
Sync.com Business Review Link Settings

There are also no limits for business users in regards to how many links or shared folders you can create.


Admin tools

As an owner of a business account, you’ll have the highest access and will be able to control everything that’s happening in the cloud within your company. All in all, Sync.com provides very useful tools for smaller businesses and enterprises. It lacks more complex permissions system that would be needed for larger corporations. As long as you stay under 100 people, you will feel no shortage of admin tools.

The billing is also all managed from the administrator account (your employees have nothing to do with it).


Managing multiple employees

Sync.com Business Review Users Tab

Under the “Users” tab you’ll be able to see any manage all of the accounts connected with your main administrator account.

Sync.com Business Review Add Users

Sync.com allows you to easily set up accounts for your employees. You can either create a new Sync user or add existing users if your employees already own a Sync account.

Sync.com Business Review Add Users Settings

By creating a user or adding one under your main account you will gain full control over their account. You’ll then be able to manage their passwords and maintain ownership of all user accounts which comes in very useful if a person resigns or gets fired. All the data remains with you.


Per-user file permissions

You’ll be able to assign different permissions to your employees to individual folders and files. That way you’ll be able to create groups of people with access to individual folders which will, in turn, increase security and organisation in your company.

Sync.com Business Review Sharing Settings

Per-user remote wipe

At any time you’ll be able to delete any files and folders from a user’s computer or device. That comes extremely handy when working with freelancers for example. You allow them access to the files and once they’re done with working a remote wipe cleans up all of the data saved on their computer.

Sync.com Business Review Remote Wipe

You’ll also be able to destroy an account if a person leaves your company.

Sync.com Business Review Remove User

File audit logs

Everything that happens in the cloud is under your supervision. All events such as logins from new devices, new uploads, new folders, new shares and so on are recorded in the “Events” tab. You can also filter the events by folder and date.

Sync.com Business Review Events

Storage Features


File Syncing

You can install Sync application on Windows or Mac. Unfortunately, there’s no Linux client, which is on their long-term roadmap. The mobile app is available for Android and iOS systems. You will get a virtual drive when you install the application which works just like any other drive in your computer. You drag folders or files in and out, and they will get synced across all your devices. Syncing speeds are quite fast. Your colleagues will be able to continue where you left off in a matter of seconds.

Sync.com Business Review Sync Client

Sync.com also supports selective sync which enables you to select specific folders and keep them only in the cloud (not have them synced to your device as well).


File Size Limit

The size of files that you have on your cloud isn’t limited.


File Versioning & Recovery

Every file that gets updated or removed from the cloud will be saved for 365 days with all the business plans. That means you’ll be able to access all the versions of previous documents and also retrieve them from the trash bin. This is a crucial feature, especially for business owners. There’s always a chance that files get accidentally overwritten or removed which usually results in a headache or something worse.


Security

To keep your files safe and secure Sync utilises zero-knowledge encryption on all files and file metadata. “Zero-knowledge” means they can’t access or provide access to the encrypted data stored on their servers because only you have access to the encryption keys. That’s also called client-side encryption.

Sync.com also doesn’t know or have access to your password. A password can only be recovered once you have already installed their application on your device or if you’ve enabled password recovery prior to losing it.

You can also create password hints, enable two-factor authentication or automatic log out.

Sync.com Business Review Account Security

Their servers are located in Canada – Toronto and Ontario. For the tech-savvies: Sync.com uses 2048 bit RSA, 256 bit AES, SSL and TLS encryption.

Sync.com is PIPEDA, PIPA, FIPPA, ATIPPA, PHIPA, EU GDPR compliant. It’s also not subject to the US Patriot Act.


Subpoena

If Sync receives a subpoena, demanding the data stored on the server the following will happen: The content of the files that you store on our service is encrypted, and only you can decrypt it. Thus they will not be able to decrypt your data. If they’re demanded to disclose your personal information such as your name, e-mail and mailing address they will do so. They will also do anything in their power, within legal boundaries, to inform you that your personal information has been disclosed.


HIPAA compliant cloud storage

Sync.com is HIPAA compliant which wasn’t that hard to achieve since they offer the “Zero-knowledge” privacy and client-side encryption. If you’re a healthcare company, you are necessary to guard your client’s delicate information with the highest security. HIPAA compliance is given to any cloud service that fulfils the requirements that are necessary for the information to be kept safely. If you’re a healthcare company, you’ll need to sign a BBA (Bussiness associate agreement) which you can find here.


Support

Sync.com offers an extensive FAQ base for the general public. If you’ll go for their business plan, you’re given priority support through e-mail which means they’ll answer the same day. They also guarantee a 99.9% uptime SLA (Service level agreement).

Sync.com Business Review Support

Conclusion

Sync.com is absolutely a great choice for smaller and medium enterprises. It offers affordable plans with great security and privacy system in place. The sole purpose of moving your company files to the cloud is to increase the effectiveness of your team and lower the costs of maintaining a private cloud within your building. Sync.com certainly does that.

I do believe that this is a cloud service that provides one of the best sharing tools. You’ll also be able to stay on top of your employees with the admin tools that you have at your disposal.

Check the Sync.com review for personal users to find a detailed explanation of all features.



Hopefully, we’ve gone through everything that you wanted to know about Sync.com within this Sync.com Business review. If you have any unanswered questions feel free to ask them in the comments section down below and I’ll answer them shortly!

Dejan Miladinović

Hey! Welcome to Cloudstorageinfo.org. My name is Dejan Miladinović and hopefully, your go-to guy for all cloud service things considered. I've been extensively testing and researching the cloud service market for the past 4 years and posting various reviews and tips on this very website. Hopefully, you found the post written above useful and intuitive. I would be happy to discuss it more in the comments section. If you have any questions ask them down below and I'll answer them shortly.

2 thoughts on “Sync.com Business Review

  • May 10, 2017 at 05:35
    Permalink

    Hello!

    I use Dropbox in order to backup/sync my files to the cloud but I just reached the limit a while ago on the free subscription. I’m looking for a more user friendly paid version as I don’t like the Dropbox pro. Looks like Sync.com is cheaper as well. How’s their security when compared to Dropbox? Thank you for providing such a detailed review.

    Reply
    • May 10, 2017 at 20:27
      Permalink

      Hello Michel,

      Sync.com uses a so called zero-knowledge platform which provides the maximum security and privacy possible at the same time. All of your data is encrypted client-side which means that you’re the only one that can access it. In a security aspect Sync.com certainly provides a better option than Dropbox simply because Dropbox doesn’t offer any of the features listed above.

      Hopefully that helps you out and thank you for stopping by.

      Dejan

      Reply

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