Sync.com$8/month 2000 GB
Pricing & Plans9.5/10
Ease of Use9.0/10
- Zero-Knowledge platform
- Not subject to US Patriot Act
- Client-side encryption
- 30-day money back guarantee
- Easy to use, modern platform
- Great syncing, sharing and file retrieving options
- Unlimited bandwidth
- No live chat/phone support
- No linux client
Sync is one of the cloud storages you should take into consideration if you’re searching for one. It prides itself by it’s “Zero-knowledge” easy to use and modern platform. They take good care of your privacy and ensure that your files are saved safely which is why I’ve decided to research them and write this Sync.com review. Apart from that they offer great syncing and sharing options which get even better if you decide to upgrade to the Pro version. Their prices and plans are very competitive, one of the best on the market. The support is also quite good with an excellent FAQ base and quick response team.
Read the full Sync.com review down below.
|Pricing & Plans|
|Free storage||5 GB|
|Payment methods||Credit card, PayPal, Bitcoin|
|Ease of use|
|Open in-browser||Office, PDF, Images|
|Mobile apps||Android, iOS|
|Supported systems||Windows, macOS|
|Block-level file sync|
|Sync any folder|
|Share download links|
|Link password protection|
|Link expiration dates|
|Link download limits|
|Share upload links|
|Set folder permissions|
|File versioning system|
|Encryption protocol||256-bit AES, 2048-bit RSA|
|Live chat support|
Sync.com cloud storage has rather special but attractive plans to offer. They don’t have the option to pay monthly like many other cloud storages. Instead, you pay your premium membership annually. Having said that, you’re given a 30-day money-back guarantee to request a refund if you’re not satisfied with their service or you just don’t need it anymore. When compared to other cloud storages their prices are relatively decent, pretty much the same as what pCloud offers.
The starter plan is free and gives you 5 GB of free cloud storage forever.
Referral program – You can increase your free storage by inviting friends to Sync.com with a referral link. Each time a friend joins you, you and the friend that joined you get an additional 1 GB of free storage.
The limit is 20 referrals, although you can apply to increase that to unlimited. Technically you could have a free 100 GB storage if you brought 95 friends.
You can read an extensive review of Sync.com Business and the pricing plans here.
All pricing plans must be paid annually and not monthly.
|Plan||Personal Free||Personal Mini||Pro Solo Basic||Pro Solo Standard & Plus|
|Share transfer limits||5GB||200GB||Unlimited||Unlimited|
|File versions & recovery||30 days||60 days||180 days||365 days|
|Advanced share controls||No||Yes||Yes||Yes|
|Team shared folders||3||50||Unlimited||Unlimited|
Sync.com cloud storage is suitable for anyone really. It’s easy to use, has its modern looks and works as it should. In addition to that your privacy is well protected, and so are your files. You can always stay with the Starter plan for free, but if you want that additional storage and advanced features you’ll have to upgrade to a Pro plan. And keep in mind that you take 0 risks when doing that since they offer a 30-day money-back guarantee.
First of all, I must say that Sync.com doesn’t use the classic interface, the design itself looks more futuristic, but still very simple to use. It’s also very responsive to your commands and just runs smoothly in general. The registration is very simple. Once you get inside you’ll need a minute or two to get used to it and see how it works. It certainly has some features that other cloud storages don’t, which I will address later on in the review.
Download and upload speeds fluctuate depending on where you live so take into account that the servers are situated in Canada.
You can now also use the drag & drop feature with Google Chrome, Firefox or Microsoft Edge. Simply drag the local folder to the browser and it will upload it automatically.
File previews & edits
You’re able to preview Office and PDF documents directly in the browser but can’t edit them due to the nature of Sync.com (client-side encryption).
You can install Sync.com cloud application on your Windows or Mac. One feature that a lot of people requested was support for Linux on which I will quote Maxwell from Sync support: “A Linux client is still on our long-term roadmap.” The date of arrival of this feature is still unknown to the public.
Once you install the client on your desktop, it creates a sync folder to which you can then store your files. Sync-ing speeds are quite fast and shouldn’t be an issue. By clicking on the Sync.com icon you’re also able to search through the files that are synced to the servers.
Transfer speeds between you and the cloud are limited to 5 MB/s. You can restrict speeds, bandwidth and decide which folders to sync in the Control Panel, which is always nice if you’re doing something else at the same time and don’t want Sync to throttle you down. The files you sync across your devices are also available to you offline.
There is no file size limit at Sync.com. It is their recommendation to use their desktop app for files larger than 5GB.
They support file de-duplication but can’t support block-level sync that would otherwise shorten upload time of files already present in the cloud (updating process). Block-level sync isn’t possible because of the client-side encryption. In order for it to work, the cloud service needs to gain access to your files which is just not possible with zero-knowledge privacy.
Selective sync is accomplished via advanced options of their desktop client. Simply select which folders you don’t want to be synced to a specific device and they will remain just in the cloud.
Their desktop does not allow you to sync any folder on your computer though.
You can share your files via two different methods. Either you create a link which you then send to your colleagues, or you create a shared folder, which is then implemented in your friend’s Sync account.
The free users are limited to 5 GB per month in regards to sharing links bandwidth. The Personal plan is capped on 200GB monthly bandwidth and unlimited bandwidth for all the plans above that.
You can also download multiple files as a ZIP file and that way skip the long process of clicking the “Download” button for each file separately.
- Password-protected links
- Set expiry dates.
- Set preview permissions (view&download or view only).
- Set download limit.
- Enable email notifications.
- Enable enhanced privacy (zero-knowledge links).
As mentioned above, Sync.com implemented sharing of folders as well. Via the link settings, you can make the link view-only or upload-only which are great features for staying on top of sharing files and receiving them.
Enhanced Privacy Link explained:
You can create links from the website or your desktop application. They also give you the option to create an Enhanced Privacy Link which is best explained by them:
“With enhanced privacy enabled, linked files are only ever decrypted locally, by the web browser – making them zero-knowledge. This feature is fully supported by Chrome (files up to 25GB), Firefox (files up to 500MB in size), Internet Explorer 10+ (files up to 500MB in size) and Microsoft Edge (files up to 500MB in size). This feature is not entirely supported by Safari and some mobile browsers.
While enabling zero-knowledge encryption on links is an excellent way to increase the privacy of a link, it also means that not everybody will be able to open the link. Recipients using Safari or mobile browsers may not be able to open the files contained within a link.
With enhanced privacy disabled, there are no file size limits, and virtually all web browsers (e.g. Safari) are fully supported, however, when the link is viewed by the recipient the data may be streamed through a Sync mem-cache to help with local decryption. Of course, the link is still fully encrypted in transit, and the decrypted link data and encryption keys are never stored by Sync.”
The retrieving feature is quite useful with Sync. You can recover your deleted files for 30 days in the Free plan and for 60 days in the Personal Mini plan. The Pro Solo plan racks that number up to 180 or 365 days. There is no specific folder where your deleted files are kept; they just become invisible when you delete them. If you want to retrieve a deleted file, you just click on the “Toggle deleted files” button and pick the one you wish to recover.
The same numbers apply to their versioning system. 30 days in the Free plan, 120 days with the Personal plan and 365 days with Pro Solo plan.
Sync.com uses “Zero-Knowledge” platform which guarantees your privacy by encrypting and decrypting your data client-side. Moreover, the encryption keys that are used to encrypt your files aren’t in the hands of Sync.com, but only you. Even the password to your account is unknown to them.
The servers are located in Canada – Toronto and Ontario.
For the tech-savvies: Sync uses 2048 bit RSA, 256 bit AES, SSL and TLS encryption.
Sync.com is also HIPAA compliant which means it’s suitable for companies and firms that are dealing with sensitive patient information. Every institution that is dealing with such information must be part of a network or cloud that is HIPAA compliant.
To make your account even more secure, you can enable Password Hints, Two-Factor Authentication, Automatic Logout. In addition to that, your password can’t be recovered by anyone, not even yourself. This can be bypassed by enabling Password Recovery in the settings before you lose it, or by changing your password in the desktop application.
If Sync receives a subpoena, demanding the data stored on the server the following will happen: The content of the files that you store on their service is encrypted, and only you can decrypt it. Thus they will not be able to decrypt your data. If they’re demanded to disclose your personal information such as your name, e-mail and mailing address they will do so. They will also do anything in their power, within legal boundaries, to inform you that your personal information has been disclosed.
Let me start off by saying that Sync.com has one of the best FAQ bases I have seen in a while. It’s not about the quantity, it’s more about the quality. All of the answers posted there are relevant and I couldn’t help myself, but to praise that. I found the answers to nearly all of the questions I had and I think that’s a great feature to have.
Sync, on the other hand, doesn’t offer any live support, live chat or the ability to call them. The only way to get in contact with the support is through the mailing service. With that being said they do promise to answer all of the emails as quickly as possible, giving an advantage to Pro and Business users. They responded to my inquiry on the next working day.
Vault is a part of your storage that you don’t want to be synced across all your computers. Let us say, for example, you don’t want something stored on your computer so that it doesn’t take space, but you don’t use it daily or even weekly. You just want those files to stay on the cloud, accessible everywhere, and yet invisible. Vault is a part of your storage that doesn’t get synced across your devices and can only be accessed through your website or mobile application.
You could say: “Why not just disable syncing on one of the folders and that way make the same thing?” Well, I just think this makes it more organised and neat. A nice feature to have.
The events tab allows you to gain insights into all of your account activity. If you plan to share it with your brother or a friend it’s certainly great for keeping track of everything. It’s even better when used for monitoring your co-workers when using one of the Sync.com team plans.
You can install their Sync mobile app on Android and iOS systems.
I’ve tested the app myself for quite some time, but couldn’t run into any major bugs. They have also recently upgraded their application with the much-needed features. You can now access your files directly in the application, share them through advanced links, access the vault and enable automatic camera upload for photos and videos. Setting files for offline use is also an option.
You can also play music, view images, videos and documents directly in the application. All-in-all they’ve done a very good job with the application.
Introduction by Sync.com
Sync.com is “zero-knowledge“, easy to use, a modern platform with good syncing, sharing options and competitive prices that make this cloud storage one of the best solutions out there. I am a huge fan of the zero-knowledge principle and this is one of the biggest things with this cloud storage. Security and privacy are important and Sync.com is very good with that. It has certainly resolved my need to safely store important documents and files.
I would definitely recommend this cloud storage to anyone out there. Give it a try for free and if needed upgrade later on.
Hopefully, we’ve gone through everything that you wanted to know about Sync.com within this Sync.com review. If you have any unanswered questions feel free to ask them in the comments section down below and I’ll answer them shortly!