How To Use Sync.com – The Ultimate Guide 2019

How To Use Sync.com
How To Use Sync.com

Sync.com is a cloud storage based in Canada. They’re unique due to the privacy and security they offer to their users. A combination of the Canada’s privacy laws and the zero-knowledge structure they provide makes them an unique option on the market. They also offer decent plans when compared to other cloud storages which is why they’re growing their userbase by the day. We’ll explore every inch of Sync.com in this tutorial and explain how to use Sync.com efficiently and offer you some tips along the way.


How To Register
How To Use Sync.com Free Registration

With Sync.com you’re able to utilize their offer to register for free and grab 5GB of storage or go for one of their annual plans that enables more features and more importantly – More storage.

To register for free follow the procedure:

  1. First, open www.Sync.com.
  2. On the right, enter your valid email address and your password twice (make sure to use a secure password).
  3. Enable the option to reset your password via email in case you forget it if you wish to do so. Remember that if this is disabled you will have a harder time retrieving your account (it can be done via the installed Sync.com program).
  4. Accept the terms, privacy policy and click on the button to sign up.
  5. Confirm your email address by clicking on the link sent to your email from Sync.com.

Or if you would prefer to go with a bigger storage capacity and advanced features consider their personal plans or go for business plans if you’re in those waters. The registration procedure is very similar with the exception of the payment of course. They accept Visa, MasterCard, American Express, PayPal and Bitcoin.


Pricing Options

As mentioned previously, Sync.com offers both personal and business plans. Depending on your needs you will choose one or the other.

It’s important to notice that they don’t offer monthly payments but instead go for yearly cycles which is not a bad thing. After all, they offer a 30-day money back guarantee so you’re free to refund in that time period if something is not to your liking.


Personal plans
Free
Per Month
$0
5 GB Secure Storage
Go To Sync.com
Personal
Per Month
$5
200 GB Secure Storage
Go To Sync.com
Pro Solo
Per Month
$8
2000 GB Secure Storage
Go To Sync.com
Pro Solo
Per Month
$10
3000 GB Secure Storage
Go To Sync.com
Pro Solo
Per Month
$15
4000 GB Secure Storage
Go To Sync.com

The main differences between personal plans can be found here:

PlanFreePersonalPro Solo
Storage5GB200GB2-4TB
Share transfer limits5GB200GBUnlimited
File versions & recovery30 days120 days365 days
Account rewindNoYesYes
Advanced share controlsNoYesYes
Restrict downloadsNoYesYes
Sharing links325Unlimited
Team shared folders325Unlimited
File requestsNoYesYes
Document previewsNoNoYes
Offline accessFiles onlyFolders & filesFolders & files

Business plans
Pro Solo
Per Month
$8-$15
1 user
2 TB - 4 TB
Go To Sync.com
Pro Teams
Per User, Per Month
$5-$15
2 to 100 users
1 TB - 10 TB
Go To Sync.com
Enterprise
Per User, Per Month
$20+
+100 users
Custom storage
Go To Sync.com

You can safely assume the business plans have all the paid features of the best personal plan but here are the differences between the business plans:

PlanSoloTeamsEnterprise
Storage3TBUp to 10TBCustom
Users12-100100+
Share transfer limitsUnlimitedUnlimitedUnlimited
HIPAA complianceYesYesYes
File versions & recovery365 days365 daysUnlimited
Administrator tools for teamsNoYesYes
Priority email supportYesYesYes
Live chatNoNoYes
Phone supportNoNoYes

How To Sync Files

The primary advantage beside the storage itself is that you’re able to access the files stored online on multiple devices and edit them as you work. The changes are then recognized on all devices.

Once you have completed the registration on the website you’ll be greeted with a useful interface that helps you achieve whatever you want.

How To Use Sync.com Interface

In order to sync files across multiple devices you will want to install the Sync.com applications.

To install the Sync.com application on windows follow this procedure:

  1. Go to the Sync.com download page.
  2. Download the client that you need (Windows, Mac, iOS and Android).
  3. Lunch the client and follow the steps.
  4. Make sure to pick the location of your sync folder. If you own an SSD and a HDD with the operating system placed on the SSD you will probably want to place your sync folder on the HDD.
  5. Complete all the steps in the installation procedure.
How To Use Sync.com Imaginary Drive

When done with the installation you will have a new imaginary drive on your computer and a Sync.com icon in the bottom right.

To sync files across all your devices simply place them in the folder created by the application. Once there it will be uploaded to the servers and then made available on all your other devices.


The Vault

The Vault is a place within your Sync.com cloud storage that allows you to save files online but not have them synchronized across all your devices. That makes it great for files and media that you hardly ever need.

To upload files to the vault:

  1. Right click on the folder or file you wish to upload to the Vault.
  2. Click on “Copy to Sync Vault”.
  3. The application will then make sure the files get uploaded to the Vault.

How To Upload Files

As mentioned above it’s very simple to upload the files to Sync.com servers with the Sync.com applications. But you can also use the browser to achieve the same goal.

How To Upload Files Through The Website

How To Use Sync.com Upload
  1. Click the “Upload” icon on the right.
  2. Choose the files you wish to upload via the button or simply drag them inside the box.
  3. If you wish to upload entire folders simply drag them inside the box (“Choose files” is for single files only).

How To Share Files

When it comes to sharing files you can share a link to a specific file or invite others to collaborate on specific folders within your cloud storage.

How To Use Sync.com Share

To Share Download Links:

  1. Click on the “Share” button on the right of the file.
  2. A link to that specific file will be created.
  3. You can now go to “Link settings” and depending on your plan change various parameters such as password, expiry date, permissions, download limits, enhanced privacy.
  4. Save the settings and then share the link with your friends or co-workers via email or by sending them the link.
How To Use Sync.com Link Settings

How To Retrieve Files

Sync.com saves your deleted files and file versions for a set time period that depends on your plan. Unlike with other cloud storages where you can see all the deleted files in some “Trash bin” you simply click on the “Show deleted files” on the right. That will reveal all the files you deleted that are still accessible to be restored.

To access a version of a specific file:

  1. Click on the three dots on the right of the file.
  2. Choose “Version history”.
  3. Have a look at which file versions are accessible to you and retrieve the one you want by clicking on the “Restore” button.
How To Use Sync.com Version History

How To Search Through Your Files

Sync.com applications allow you to search through the files you have on your servers. Simply click on the Sync.com icon and a window will emerge that allows you to cycle through all the files and then open them on the web or on your desktop.

How To Use Sync.com Search Tool

How To Use Sync.com App
  1. Find the application “Sync” on your iOS or Android and install it.
  2. Launch the application.
  3. Use your credentials to log into the app or sign up.
Sync.com application
Sync.com application vault
Sync.com application settings

The application allows you to do pretty much everything you can do in the browser on your desktop. The principle is the same. Use the three dots on the right of folders and files to interact with them. On the bottom you have the following options:

  • Files – Allows you to look at your files that are synced across all devices.
  • Vault – Gives you access to the files stored in the vault.
  • Links – Displays all the sharing links you have created and allows you to manage them in one place.
  • Recents – Lists file changes by time. The latest go to the top.
  • Settings – Allows you to edit various aspects of the application.

It’s important to note that the application requires internet connection to access the files in the cloud. But you can also make specific files and folders accessibly offline which saves them to your device.


How To Use Sync.com With Your Business

Cloud storage can be extremely useful with your business as well. Not only does it allow your team to collaborate better, it also gives you as a business owner an oversight on your employees. We have done an extensive article covering the usage of Sync.com within your business and how to set it up safely. That’s why we won’t go deep into it here but it’s definitely something worth checking out if you’re interested in lifting your business to a higher level.


Conclusion

Sync.com represents a great cloud storage solution due to their unique Zero-knowledge system and the steps they have taken to make sure your files and information is stored securely. Canada’s privacy laws and their compliance with GDPR, PIPEDA and HIPAA makes them one of the best cloud storages out there.

It’s also very easy to use and can represent a reliable component of your business. We have fully reviewed both sides of Sync.com (Personal and business) so feel free to check that out if you’re interested.


Go to Sync.com!

Do you have any questions on how to use Sync.com? Let me know in the comments section down below and I’ll answer them shortly!

Dejan Miladinović

Hey! Welcome to Cloudstorageinfo.org. My website is dedicated to people that are interested in cloud services and anything related to them. Hopefully, you found the post written above useful and intuitive. I would be happy to discuss it more in the comments section. If you have any questions ask them down below and I'll answer them shortly.

11 thoughts on “How To Use Sync.com – The Ultimate Guide 2019

  • November 1, 2019 at 23:14
    Permalink

    Thank you for your helpful overview of Sync. I ran across your article while searching for cloud-based storage. Sync sounds like an excellent option for my needs. Right now the free plan would work great for me but I know at some point in the future my business will expand and I would much rather have a storage plan that can expand with it.

    One question I have though – this sounds a lot like Google Drive. Is there an advantage of using Sync.com over Google Drive? Thanks so much for the information and insight!

    Reply
    • November 3, 2019 at 00:06
      Permalink

      Hello Shan,

      Well the first thing I would say straight away is privacy & security. Sync.com provides zero-knowledge privacy with client-side encryption. Google Drive provides nothing of the sort. I suggest you read both the reviews (Sync.com review & Google Drive review) and then decide based on the facts that will be provided to you.

      Dejan

      Reply
  • November 1, 2019 at 21:57
    Permalink

    Hi Dejan,

    Thanks for providing an extremely informative post about Sync. The information and explanations you have provided make everything seem really easy to set up and get going. 

    The prices are very reasonable for that level of storage and security for both personal users and businesses. I run a very small business with 5 people, 2 of which live in a different country and the cloud storage we currently use isn’t sufficient for our purposes. The only thing I really need to know, is this available worldwide or only in Canada?

    Many thanks                                                                                                                                                                             Tony

    Reply
    • November 2, 2019 at 23:44
      Permalink

      Hello Tony,

      You’re able to use Sync.com wherever you are, so not just in Canada. Certain countries might block access to various websites though so just try accessing their website. If it works you’re good to go.

      Dejan

      Reply
  • November 1, 2019 at 21:54
    Permalink

    Hi, 

    I really do appreciate your detailed step by step process on how to use Sync.com. This certainly will make someone to be more resourceful with time while accessing the website. Oh…they even have a free plan? Don’t mind me. That should not mean I like free things. But I really like to try out a software before committing to it financially. 

    I see it has a vault with an interesting capability. Will try it out and see. These cloud services seem to have what I’m looking for. The price is quite fair particularly the Enterprise plan. My catch is the UNLIMITED file versions and recovery.

    Thanks for sharing.

    Reply
  • November 1, 2019 at 21:52
    Permalink

    Hello Dejan, I must say that this article is very helpful and informative. I had an experience with Sync and I can freely recommend it to all folks who look to store their work online, especially folks who work online. My favorite part about Sync is price, they are very affordable yet giving immense value and support.

    Reply
  • October 27, 2019 at 21:52
    Permalink

    Sync.com is really impressive, I’ve been familiar with some cloud storage providers and presently I’m using pCloud and it’s been a great idea to do so. Seeing this now is very nice and I think Sync.com has done a great job as per what it offers and I like that aspect of its pricing, it’s lenient and affordable. I’ll check it out and I know it’s gonna be worth it even though I’m not ready to forfeit my present provider, but that depends on how good I find Sync.com to be. It’s nice to read through.

    Reply
  • October 27, 2019 at 21:09
    Permalink

    Hello Dejan, this is a good tutorial on the Sync.com platform and you have reviewed and examined each component that makes it good. Though I am still thinking of switching to pCloud but having read about Sync.com, I’m kind of baffled as to the best one to take for us in the US. I am aware that there are restrictions on cloud storage privacy here in the US.

    Reply
  • October 27, 2019 at 21:01
    Permalink

    It is really nice to read through this article, this I actually the first time in reading so much about Sync.com and you’ve made it very clear and understandable to me by making this article so detailed and informative. I’ve not used Sync.com before and I don’t know how it really works but now that I know of it and it has the features I like, I’ll just give it a trial and I’ll make sure to give you feedback on how it goes. Thanks for sharing an amazing step by step tutorial on how to register, it’ll be very helpful.

    Reply
  • October 27, 2019 at 14:23
    Permalink

    Hi Dejan, I want to give Sync.com a try.  A lot of people use Dropbox, but I just find it a little bit confusing. I really appreciate you having this tutorial available for me. It is helpful for us older non-technical women. I do have a quick question. I see this is a Canadian based company. Will it affect anything if I am in the US?

    Reply
    • October 27, 2019 at 15:40
      Permalink

      Hello Wendy,

      I don’t believe your upload/download speeds will be affected. However, it makes for a big difference that you will be using cloud storage that’s not based in the US. As you might be aware the Patriot act and Cloud act allows the U.S. government to request personal information and files from any cloud storage that has it’s servers located within the U.S. With Sync.com being located outside the U.S. (Canada) you’re pretty much gaining that added security and privacy. Apart from that, there are no other major changes that I can think of.

      Dejan

      Reply

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