Pricing & Plans1.0/10
Ease of Use4.0/10
- 24/7 online support
- Good mobile application
- Uncompetitive prices
- Payable additional features
- Very bad sync solution
- Slow backup speeds
Is JustCloud a scam or a legit way to save your files? I'll leave that for you to decide. In my opinion, you should stay away from this cloud service. The prices are uncompetitive, and it just seems like they want to get every penny out of you for each additional feature you subscribe to. It's more of a backup solution than it is a cloud storage. Sync folder is shamefully small and expensive. The interface is modern but not that easy to use. If you actually want the best service out there check our my Top 10 Cloud Storage Providers List.
IMPORTANT NOTICE: JustCloud no longer accepts new registrations!
Read more about JustCloud down below.
JustCloud has a bit different approach to how they're going to sell their service to you as a customer. Not in a good way, I am afraid.
In essence, they're offering four major plans and a lot of smaller features that you can buy additionally to that. This would be alright if those additional features wouldn't be so "basic" in any other better cloud storage.
They're also offering a 70% initial term discount and a 30-day money back guarantee if you're not satisfied with the service.
You receive a 1 GB cloud storage with any payable plan, and you can get up to 20 GB more for absurd amounts of money. On the other hand, you have the backup service which you can use to backup your computer.
The difference between Sync and Backup:
Takes a copy of the file and uploads it to their servers for safe keeping. You can get your files back at any time if you accidentally delete or lose a file by downloading from the Control Panel on the web app or restoring via the desktop application.
Allows you to sync the same files between multiple computers, syncing mirrors a folder on one computer to another.
|Plan||Pricing||Sync/Cloud Storage||Backup Storage|
|Free||Free||15 MB||15 GB|
€10.43 / month
€7.43 / month (yearly)
|1 GB||75 GB|
€11.93 / month
€8.93 / month (yearly)
|1 GB||250 GB|
€14.93 / month
€11.93 / month (yearly)
|1 GB||1000 GB|
In addition to those four major plans they're also offering these features:
- Supercharged Backups: Supercharged backups, this upgrade will decrease the backup time of your queued files.
- Additional License: If you would like to backup multiple computers, you will have to buy a permit for each one of them. The first license is for free. You can also transfer licenses between computers.
- Automatic Video Backup: Automatic video backup, no more having to select your video files manually.
- Hourly Backup: Hourly Backup, if once a day isn't a regular enough backup for the user, then this upgrade is a must. This upgrade automatically backs up any changes made to your files within an hour.
- Recycle Bin: Accidentally deleted a file you need back urgently? With this upgrade, users can quickly restore files which they have removed from their backup.
- Previous Versions Plus: Plus version of Previous Versions gives the user unlimited access to their file history. They store every version of each file for the account for as long as the user is with them. So if you want to retrieve something you did a year ago, that won't be a problem.
- External Drive under 500GB / External Drive over 500GB: External hard drive, allows external drives less/more than 500GB in the capacity that are attached to the computer to be backed up.
JustCloud is more of a backup service than a cloud storage, but it can be used for both purposes. Read more about pricing & plans.
JustCloud is more of a backup service than a cloud storage, but it can be used for both purposes. Their prices are quite absurd and aren't competitive with the rest of the market. JustCloud has started off their journey with a bad reputation a few years back, and it seems that they haven't done anything to improve that.
The desktop application is available for Windows, Mac and Linux users.
I advise you to find a better service than JustCloud, which you can find here.
There is also a bunch of negative reviews on JustCloud, one of them can be found here.
Unlike many other cloud services, JustCloud isn't that easy to use. I wouldn't advise a beginner or a non-techy person to start with it. You can try, but you will run into many problems, not knowing how to face them. If you're new to cloud storage try pCloud. The interface itself looks alright and feels responsive to your commands.
JustCloud allows you to backup your files to their servers. Once you install your client, you get to choose which folders you would like to backup, and the process runs in the background every day. Backup is being updated once per day unless you subscribe to their "Hourly Backup" feature which does exactly what it says.
I've achieved a maximum upload speed of 0.15 Mbps while my internet provider offers a maximum of 4 Mbps. They're saying that their upload/download speeds are unlimited, yet they weren't able to explain why is the upload speed so slow. The bottom line is, they need to improve their upload speeds if they wish to compete with other providers.
Once you don't need the files backed up anymore, you can remove them. You will have to wait for 24 hours for them to get deleted, which I find very time-consuming and annoying at times.
They're also offering a "SuperCharged Backups" feature that eliminates the server traffic and reduces the CPU usage as well as connects to a server with less load which ideally makes the backup faster. However, this is a feature that should already come with the payable plans, not an additional 60€ per year.
JustCloud offers a very limited file syncing solution. Their software doesn't create an imaginary drive like in many other cloud storages. Instead, you can access the folder with their client. You get up to 15 MB of space as a free user and 1 GB if you decide to go for one of their plans. You can also upgrade that up to 20 GB, however, the prices are just uncompetitive and you would be better off going to some other cloud service.
Maximum file size that you can upload is 1 GB. You can increase that to 5 GB by subscribing to their additional feature which costs 48.88€ per year.
You can upload files to your sync folder by clicking on the upload button or just dragging them inside.
You can share your files by e-mail or by creating a link, which you can then share with whoever you want. The link can also be protected with a password, making it accessible to only those who have it.
The person you're sharing the files with doesn't have to be a JustCloud user.
File retrieving: Whenever you accidentally delete any files, Recycle Bin is the only add-on that enables you to retrieve them quickly. Without this add-on, you can not recover deleted files. Recycle Bin stores deleted files for 30 days.
File versioning: JustCloud saves only seven previous versions of files(paid users only). If you would like to have unlimited versions of your data you will have to subscribe to the additional feature "Previous Version Plus". File versions are then saved indefinitely.
JustCloud uses Google's servers to store all your data. You might as well move to Google Drive since they offer a better service than JustCloud does. Check Google Drive's Review to see how it's protected.
JustCloud offers a 24/7 customer support. You can either send them an email, or you can call them directly. They usually respond to your e-mail within 4 hours, which is great.
Their FAQ base is very lacking though, so there is a high chance that you will need to contact them directly if you run into any questions. Their plans are also insufficiently explained.
You can download JustCloud app on the following systems: iOS, Android, Windows Phone, Blackberry and Kindle Fire.
The application feels very responsive and looks modern. You can access your sync folder from it or backup your photos, videos and music that you have on your mobile.
Other features: Sharing files, Passcode lock, setting the upload quality of photos and videos.
JustCloud is one of those services that have the potential to be really great, but they fail to provide competitive prices. If you would want the same features on JustCloud that you have on pCloud you would probably end up paying 20 times more. If you really want quality and cheap service I advise you to check my Top 10 Cloud Storage Providers List and pick the one that suits you the best.
JustCloud has a lot of work to do before it gets to a "One of the best services" status.
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